FAQ
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Accesoires
Frequently asked questions
about our Accessories
No. Please do not attach a child seat to your tubus carrier. Our carriers are extremely resistant to bending and other stresses that occur during travel. However, if attachments such as child seats are attached with crimp clamps, the carrier can break. This is because tubus luggage carriers are made from thin-walled tube. Damage of this kind is not covered by the guarantee.
Please note the following: A child seat that is attached to one of our luggage carriers by means of crimp connectors and the carrying of a person on a luggage carrier in this way invalidates your guarantee coverage and, more importantly, poses a danger to the life and limb of the child or person using it!
Please note the following: A child seat that is attached to one of our luggage carriers by means of crimp connectors and the carrying of a person on a luggage carrier in this way invalidates your guarantee coverage and, more importantly, poses a danger to the life and limb of the child or person using it!
Please take a look at the technical drawing for your preferred carrier. This can be found (as a link) in the information on the product in question here on our Website.
The roundstays of the AIRY and LOGO titanium carriers consist of a bendable aluminium alloy, since in many cases, these roundstays must be bent in order to join the carrier to the bike frame. If the roundstays were made from titanium, they would not be bendable.
Yes, the maximum load capacity when attaching a carrier with the mounting accessories is 25 kg, even if the carrier is specified as having a higher load capacity. If the carrier is specified as having a lower load capacity, this must of course not be exceeded with the mounting accessories either.
Simply take a strip of Sellotape or duct tape and stick it on the section of the tube where you want to place the clamp. The ends should overlap slightly. Then mark the place where the ends overlap, remove the strip of tape, and stick it to something flat to measure it. The distance from the start of your strip to your marking is the circumference of your seat stays. You now need to divide the result of your measurement by Pi (3.14 is sufficient!) to find the required clamp diameter. Example: Your strip of tape measures 75.5 mm, so 75.5 ÷ 3.14 = 24.04 mm. So you find the 24–25 mm clamp in the tube clamp range – and off you go!
No, we do not offer spring flaps for these carriers.
The lower hook on the bag must be replaced with the hook for the 16 mm tube (Ortlieb art. no. E110). Your dealer can also get this spare part from us: Art. Nr. 30013.
Assembly
Frequently asked questions
about mounting our products
All rear carriers from tubus can be attached to all unsuspended bikes that have a hole or eyelet of at least 5 mm on each side on the dropout above the rear axle without an adapter. In addition, there must be eyelets at the top of the seat stays.
If this is not the case, see the next answer.
If this is not the case, see the next answer.
If your bike does not have eyelets above the rear wheel axle, our QUICK-RELEASE ADAPTER SET (Art. no. 71600) should help. Please note, however, that it is not compatible with our Evo models. Alternatively, we offer various THRU-AXLE ADAPTERS (Art. no. 71700, 71710, 71712, 71714, 71716, 71718)
to which carriers can be mounted either directly or with the aid of a foot extension (Art. no. 70024). If your bike does not have eyelets at the top of the seat stays, you can attach our carriers there using CLAMP SETS (depending on the diameter of the seat stay, item nos. 71614–71624).
Even rear suspension swing arms with 5 mm threaded eyelets may be suitable for mounting a tubus carrier. However, it is best to have this option checked by your specialist dealer.
The TARA and GRAND EXPEDITION FRONT lowriders are suitable for all forks that have 5 mm eyelets on the lower fork ends (often, the mudguard stays are attached there). In addition, attachment eyelets should be soldered onto the middle of the forks. If this is not the case, the TARA can be mounted using mounting kit LM-1 (for fork blades with a thickness of 20-26 mm) and mounting kit LM-BF (for fork blades with a thickness of 25 – 40 mm).
The DUO is suitable only for forks with eyelets on the lower fork ends and eyelets on the middle of the forks, both of which can be seen from the inner and outer sides of the fork tubes. Eyelets that are visible only on the outer side of the forks are insufficient, since they do not enable the correct mounting of the DUO.
The DUO is suitable only for forks with eyelets on the lower fork ends and eyelets on the middle of the forks, both of which can be seen from the inner and outer sides of the fork tubes. Eyelets that are visible only on the outer side of the forks are insufficient, since they do not enable the correct mounting of the DUO.
If you encounter mounting problems, our foot extension (Art. no. 70024) will help by raising the carrier a few centimetres and moving it backwards.
This solves the collision problem. Please note that the foot extensions do not fit the Evo models. Alternatively, you can install our DISCO rear carrier. We designed it specifically for disc-braked bicycles (it already has the foot extension elegantly integrated).
You can find size information for our carriers directly on the product page and inside the product description here on our homepage. Speaking generally, a carrier designated for 28" will fit a bicycle frame with 28" wheels. In case of doubts, the exact dimensions of our carriers can be found under "technical drawing", which allow conclusions about the structural conditions of the frame.
Here on our Website: For each carrier, click the technical drawing for answers to this question.
Here on our Website: For each carrier, click the technical drawing for answers to this question.
The roundstays can be bent to a maximum angle of 45°. You must make sure that the bend is at least 20 mm away from the flattened end of the roundstay. The easiest way to bend the roundstays is in a vice. However, you must place a piece of leather or a similar material underneath so that the roundstays don't get scratched.
TIP: In the case of a carrier with two roundstays, both roundstays should be bent together to ensure exactly the same bend is created.
TIP: In the case of a carrier with two roundstays, both roundstays should be bent together to ensure exactly the same bend is created.
Yes, doing so yourself is not a problem. Using a metal blade saw, shorten the round stay by about 1 cm longer than the required spot. We recommend deburring the freshly cut edge before sealing it with black color and the included end cap (article number 71008).
If the frame has eyelets that enable the attachment, not a problem! However, if these eyelets are not present, it's more difficult: A clamp set is not allowed to be used with carbon frames. The carbon fibres could be damaged by the required crimping action. For more information, please contact your specialist dealer.
For all of the products listed on our home page, there are technical drawings and assembly guides showing the minimum and maximum installation width of the luggage carrier feet. To avoid impairing the stability, even load distribution, and lifetime of your tubus carrier, please make sure that mounting does not take place under tension and that any lasting deformation of the product is prevented.
When mounting the carrier, make sure that the feet of the carrier are parallel to the mounting surface of the dropouts of the frame before screwing them together.
Protection & care
Frequently asked questions
about the protection and care of our products
The fastening parts of panniers are usually made of fibreglass-reinforced plastic, which acts like sandpaper when in motion. If there is no protection between these plastic parts and the carrier, considerable abrasion will inevitably occur.
As abrasion can occur when riding despite the use of a highly resistant powder coating (see also answer 1 on protection and care), we recommend protecting the carrier with our abrasion ABRASION PROTECTION (item no 79006) or PROTECTIVE FOIL SET (item 79005).
Also always make sure that the bags are tight. The inside diameter of the bag hooks must be adapted to the tube diameter of our carriers (if necessary with adapter pieces, which should be included with the bag). The lower hook should also be as tight as possible on the tube.
Also always make sure that the bags are tight. The inside diameter of the bag hooks must be adapted to the tube diameter of our carriers (if necessary with adapter pieces, which should be included with the bag). The lower hook should also be as tight as possible on the tube.
If there are already bare spots, simply sand them with fine sandpaper if necessary and then paint the area with a commercially available touch-up pen (from car accessories; black: RAL 9005 matt / silver: RAL 9006 matt).
Please note that rubbed bare spots are no reason for a complaint.
Please note that rubbed bare spots are no reason for a complaint.
Yes. You can choose one of our stainless steel or titanium carriers:
• AIRY
• COSMO
• FLY CLASSIC Edelstahl
• LIVIANO
• LOGO CLASSIC Edelstahl
The surface of these carriers is blasted but uncoated, yet rust-free (titanium) or rust-resistant (stainless steel). This means that bag hooks cannot wear them down, but at most minimally alter the surface structure of the material, which is hardly noticeable to the eye.
Please note: Our stainless steel carriers are not rustproof, but largely rust-resistant. Under extreme conditions such as high humidity, salty air or chemically aggressive atmospheres, flash rust may form in places, but this can be removed with chrome polish.
• AIRY
• COSMO
• FLY CLASSIC Edelstahl
• LIVIANO
• LOGO CLASSIC Edelstahl
The surface of these carriers is blasted but uncoated, yet rust-free (titanium) or rust-resistant (stainless steel). This means that bag hooks cannot wear them down, but at most minimally alter the surface structure of the material, which is hardly noticeable to the eye.
Please note: Our stainless steel carriers are not rustproof, but largely rust-resistant. Under extreme conditions such as high humidity, salty air or chemically aggressive atmospheres, flash rust may form in places, but this can be removed with chrome polish.
None of our carriers has ever been sent back to us rusted through. The steel alloy of the chrome molybdenum that we use can rust if there is no surface protection. If the plastic layer on your tubus luggage carrier is damaged down to the steel, however, the tube will not rust through as a result and large parts of the plastic will not flake off.
Distribution
Frequently asked questions
about our sales organisation
No, unfortunately that's not possible. At tubus, we supply and support specialist bike dealers as a manufacturer of high-quality components. Please contact your local specialist dealer, who will be able to provide expert help.
All spare parts for your carrier can be delivered to specialist dealers by tubus – including parts for older models. Please just ask, and your specialist dealer will be glad to order the parts you need (if they're not already in stock).
YouTube-Videos
FAQ-Videos
FAQ #1: Are TITAN carrier TOO EXPENSIVE?
FAQ #1
In episode 1, Finn clarifies, among other things, the question of the compatibility of carriers with bike models and addresses the criticism that our AIRY made of titanium is too expensive.
YouTube Videos
Assembly and information videos
Sometimes sound and images help better than text and drawings.
FAST RELEASE ADAPTER
This video introduces our FAST RELEASE ADAPTER.
PADUA
This video introduces our PADUA.
YouTube Videos
Video series: The right choice
The right carrier can make all the difference – whether on your daily commute, weekend trip or big world tour. Different models offer different strengths: stability, load capacity or special areas of application. In the following videos, we show you which carriers are best suited for which purposes.
The big carrier 1x1
In this video, Manuel gives a general overview of the key differences between carriers. What is the difference between tubus and racktime? What materials are available? Find the answers here!
HIGH END carriers made of TITANIUM
What's the point?
30 YEARS WARRANTY!
How we support you on your journey!