A 30-Year Warranty - that is the tubus standard - and a worldwide free of charge replacement service during the first 3 years for registered customers - how can we afford that?

Since 1987 we have been continually improving our products. Our company´s philosophy is to design and produce carriers that last. We do not take calculated risks. This means that before a product even comes into production it has to pass an extremely hard test procedure. Our procedures are far more demanding then the official standard for bicycle carriers.
That is why tubus carriers do the job as well as they do.

Guarantee:

Starting from the production year 2009, the tubus carrier systems GmbH grants a worldwide guarantee for tubus carriers with a time limit of 30 years (untill the production year 2008 the guarantee is 10 years) . The worldwide guarantee of 30 years does not reduce the 2-year-warranty-period regulated by law (according to EU law). The guarantee granted by tubus carrier systems GmbH applies solely for a total technical failure/breakdown of a carrier. Any other damage due to unpropper mounting or such as scratches, rust or deformation are explicitly excluded from any guarantee claims. Only the original owner of the carrier is entitled to claim guarantee benefits. The entitlement has to be proved by the corresponding sales receipt of the carrier.

Mobile Guarantee (only with online-warranty-registration-card):

Tubus carriers are made of CrMo tubes for maximum strength and durability - indestructible carriers.

This is why we offer a special mobile guarantee on our CrMo-carriers (in case of a broken tube) for all registered users. This means, within the first 3 years after purchase date, a broken carrier will be replaced and a new one will be forwarded to any place on earth - wherever you are - for free! Damage caused by an accident or unpropper mounting are not covered by this mobile guarantee.

For claiming this mobile guarantee, your carrier has to be registered on the online-warranty-registration-card. Please indicate the corresponding serial number, which is printed on the enclosed postcard or newly printed at the bottom of the mounting instruction. Please fill out all fields (or you can also send us the - if applicable - enclosed, filled postcard.)

 

Please follow the mounting instructions without exception and pay attention to all security-relevant information. Otherwise you might lose your guarantee claim.


Carriers for which any guarantee respectively warranty benefits, are to be claimed, should be dispatched to your country agent. You can find the address of dealers and country agents here.

 

tubus carrier systems GmbH
Virnkamp 24
48157 Münster (Germany)

E-Mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


30-jahre-garantie
...for all our carriers!

 

 

 

 

 

 

 

 

 

 

mobil-garantie
...for all our carriers!